Since 2009, MDHearing has been committed to creating high-quality, FDA-registered hearing aids that are affordable and accessible for everyone. Last year, we broke a personal record by releasing our smallest hearing aid, the NEO XS. Today, we are thrilled to introduce its cousin, the NEO XS PRO—our smallest and now customizable, Bluetooth-enabled hearing aid.
This completely-in-canal (CIC), smart hearing aid takes convenience and customization to the next level. With its Bluetooth-connectivity feature, the NEO XS PRO allows users to fine-tune settings directly from their smartphone, offering a personalized listening experience like never before. Its compact design proves it is virtually invisible while delivering exceptional sound quality.
Let’s dive into the groundbreaking features that make the NEO XS PRO a game-changer in hearing technology.
NEO XS vs. NEO XS PRO
In late 2023, we made company history by introducing our first ever CIC hearing aid—the NEO XS. This year we have made some key adjustments to our existing model.
Compared to the original NEO XS, the NEO XS PRO offers significant upgrades. While retaining its tiny, virtually invisible design that our customers love in the NEO XS, the NEO XS PRO introduces smartphone compatibility and advanced personalization features.
Tiny Design for Big Confidence
Concerns about visibility and high costs are among the top reasons individuals with hearing loss avoid seeking help. The NIH estimates that over 28 million people in the United States could benefit from hearing aids but don’t use them.
The NEO XS PRO is designed to tackle these barriers. With its compact size—measuring just 15 millimeters in length and 11 millimeters in vertical diameter—it is one of the most discreet, completely-in-canal (CIC) hearing aids available over-the-counter (OTC) for less than $1,000. Its virtually invisible design ensures wearers can feel confident without drawing attention to their hearing aid.
The NEO XS PRO arrives at your door with comfortable, medium-sized flexible silicone domes on the tip. If you need a different size, you can easily swap them out for smaller or larger domes (included with your NEO XS PRO purchase) to achieve the most comfortable, secure fit for your ears.
Even with its small size, the NEO XS PRO is simple to remove when it’s time to clean or charge. Just pull the attached removal string gently to safely withdraw the device from your ear, much like pulling a loose thread from a shirt.
All-Day Battery Life and On-the-Go Convenience
Like its original model, the NEO XS PRO is a rechargeable hearing aid designed to simplify your life. Rechargeable hearing aids are an increasingly popular choice, solving many of the challenges associated with disposable batteries—like dexterity issues, ongoing replacement costs, and the hassle of carrying spares.
When fully charged, the NEO XS PRO provides a full day of hearing, offering up to 18 hours of battery life. Its extended battery life lets you confidently wear it all day, charge overnight, and wake up ready for another full day of clear hearing.
The NEO XS PRO also includes a compact, portable charging case that can recharge your hearing aids up to 3 times without needing to be plugged in—making it effortless to keep your hearing aids powered, even while you’re on the go. Both the hearing aids and charging case take approximately 2.5 hours to fully charge.
Bluetooth Compatibility and Personalization From the Comfort of Home
One of the most exciting upgrades is the addition of smartphone compatibility—which, until now, was only available with MDHearing's behind-the-ear (BTE) models.
The MDHearing app, available on a smartphone or tablet, uses advanced technology to help most patients skip the need for in-person visits. This enables you to save thousands of dollars while receiving personalized treatment tailored to your specific hearing loss needs—all without leaving home.
The NEO XS PRO paired with the MDHearing app offers a range of convenient features:
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Automatic sound adjustments based on your specific needs: The MDHearing app conducts a "hearing check" by playing a series of tones. This process creates a unique hearing profile tailored to your needs and automatically adjusts your hearing aids. You can repeat the process anytime as your hearing changes, eliminating the need for regular clinic visits.
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Personalized, remote fine-tuning assistance: NEO XS PRO users can request remote fine-tuning assistance from a hearing professional through the MDHearing app. Our specialists will remotely adjust your hearing aids over the internet to meet your specific needs.
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Four sound environment settings: NEO XS PRO users can select from Quiet, Social, Noisy, and Restaurant modes, depending on the listening environment.
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Custom adjustments based on your audiogram: If you have hearing test results (an audiogram) from a clinic or doctor’s office, you can send those results to MDHearing. Our trained hearing specialists will remotely adjust your hearing aids according to those results, using the same audiological standards as a clinic.
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Remote control functionality: Bluetooth connectivity allows you to adjust the volume and program settings of your hearing aids directly from your smartphone or tablet.
Other Features and Functionality
The NEO XS PRO is designed for users with mild to moderate hearing loss. It decreases background noise and helps you enjoy crisper audio in multiple ways:
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Easy-to-use volume and program control, both on the hearing aid itself and via the optional MDHearing app.
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Background noise reduction technology minimizes background noise and helps you focus on speech.
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Built-in feedback cancellation technology identifies and eliminates whistling and feedback.
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As a CIC hearing aid, the NEO XS PRO uses your own pinna (the visible part of your ear) to funnel speech into your ear canal.
The NEO XS PRO features a simple button that allows you to adjust the volume and program settings with the touch of a finger. There are 9 volume settings, increasing by 3dB per step, and 4 program settings. When the hearing aid is turned off and back on, it will restore the last-used volume and program settings.
For even easier adjustment of volume and program settings, you can also use your smartphone with the optional MDHearing app.
Introductory Savings You Won’t Want to Miss
To celebrate the release of the NEO XS PRO, it’s currently available for just $497 per pair. This price includes a set of two NEO XS PRO hearing aids, a portable charging case, a cleaning tool, three sizes of silicone dome tips, and wax guards to protect the device from damage and moisture. After this special offer, the NEO XS PRO will be priced at $597 per pair (or a single device for $1199.99). By ordering now, you’ll save $100 on a pair of these advanced CIC hearing aids.
For those who prefer more personal hearing care, the NEO XS PRO can also be purchased with VIP Care at an introductory price of just $697. This includes virtual one-on-one appointments with licensed hearing professionals, a priority support phone line, and an extended 2-year warranty. Once the introductory offer ends, the NEO XS PRO with VIP Care will be priced at $797.
MDHearing: Risk-Free Hearing Solutions
Just like all of our affordable hearing aid products, the NEO XS PRO comes with free shipping, a 45-day risk-free trial, and a 100% money-back guarantee. There’s no risk in trying the NEO XS PRO for yourself—if you aren’t completely satisfied, you can exchange it for a different model or return it for a full refund.
While the NEO XS PRO is easy to use, you might have questions or need support. That’s why we offer free lifetime support from our team of friendly U.S.-based licensed hearing professionals, available via phone, email, or web chat.
Check out our smallest, smartest, brand-new NEO XS PRO now!
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